How did your interpretation of the message
change from one modality to the next?
My interpretation of the separate modalities
of “Art of Effective Communication” didn’t change all that much after I learned
certain information. It was quite interesting to view, hear and watch the
various modalities. It is interesting to note how one pays attention to various
aspects depending upon what was being observed.
What factors influenced how you perceived the
message?
It varies; it was either the tone of the
voice, the body language or the image of the text.
Which form of communication best conveyed the
true meaning and intent of the message?
It is my belief that that the visual best
showed the true message attempting to be conveyed. In seeing someone face to
face or even via the virtual such as Skype, one can see the body language as
well as hear the words being spoke.
What are the implications of what you learned
from this exercise for communicating effectively with members of a project
team?
It is
apparent to me that if at all possible the meetings with stake holders should
be face to face. If face to face is not an opportunity, then the next best
thing would be to meet virtually with any of the available tools available to
us in today’s market.
With regard to text communication; it is needful to keep
your communication short and to the point. As well as to stay intelligent in
your speaking via text. By that I mean, use proper English, and follow basic
virtual etiquette in communication by not using slang or “yelling” with all
caps.
Sherry,
ReplyDeleteI enjoyed your post and also feel that face to face communication is most effective. In face to face interactions body langauges and emotions can be seen easier rather than using the other modalities. Do you feel face to face interaction is the easiet modality to use?
Sherry, I think you touch on the defining issue of communication, that we need to take into account which is going to have the greatest impact for the message we intend to send. In this case, I believe the email and the voicemail each address one modality of communication (seeing/reading and hearing). Yet by both seeing the communicant (Jane) and hearing her request, as well as taking note of the non-verbal communication she used during the face-to-face, this dual channel processing helps us contextualize the communication and process it on a deeper level than just the one-dimensional approach of the email or voicemail.
ReplyDeleteI have to say of all the communication modalities exhibited in the multimedia, I tend to find face-to-face is the most effective in getting an immediate answer or action. As communicators, it is up to us to determine however if what we are trying to communicate is suited for the immediacy of face-to-face, or if it can best be served by a less immediate yet still effective email or voicemail.